Transforming Naks Yetu into a user-centered platform that improves clarity, boosts engagement, and connects travelers with authentic Nakuru experiences.
A heuristic evaluation using Nielsen’s Ten Usability Heuristics identified key usability challenges on Zara’s platform and provided actionable recommendations for improvement.
A design critique of the Wanderu iOS app, applying Don Norman’s principles to identify usability strengths and weaknesses, and offering recommendations to improve the overall user experience.
